Frequently asked questions
Here you can find answers on the most frequently asked questions.
- General FAQ
- Products FAQ
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What is Beauty in Us?
Beauty in Us is a unique, cycles-driven skincare brand that celebrates the beauty of each phase in your life's unique cycle. Our products are expertly crafted to align with your body's natural rhythm, promoting radiant skin at every stage.
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What makes Beauty in Us different from other skincare brands?
Beauty in Us stands out by focusing on the wisdom of natural cycles, allowing us to create personalized rituals for your skin, body, and mind. We use clean, plant-based, and clinically-proven ingredients to celebrate aging and the beauty of every moment in your life.
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Are Beauty in Us products cruelty-free and eco-friendly?
Yes, our products are not tested on animals, and we're committed to environmentally responsible practices. We use sustainable packaging and source our ingredients responsibly.
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What is your shipping and return policy?
We offer various shipping options, and details can be found on our Shipping page. If you're unsatisfied with your purchase, please check our Returns page for our return policy.
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How can I get in touch with Beauty in Us?
Our customer care hours are Monday - Friday, 9.00 AM - 3.00 PM AEST. You can contact us through the Contact page, where you can submit your inquiry, and we'll aim to respond within 1 - 3 business days.
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What is the Circadian Cycle Collection?
The Circadian Cycle Collection is a range of skincare products designed to align with your body's natural rhythm throughout the day. It includes products for cleansing, replenishing, protecting, calming, and restoring your skin during different phases of the day.
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How do I use Beauty in Us products?
Each product comes with detailed usage instructions. You can find specific guidelines on the How to Use page. Please follow them for the best results.
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Are your products suitable for all skin types?
Beauty in Us products are designed to be inclusive and are suitable for various skin types. However, if you have specific concerns or skin conditions, we recommend consulting with a dermatologist before using our products.
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Are Beauty in Us products safe for sensitive skin?
Our products are formulated with clean, plant-based, and clinically-proven ingredients, making them generally safe for sensitive skin. If you have known sensitivities or allergies, please review the product's ingredient list before use.
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Are your products suitable for all ages?
Yes, our products are designed to celebrate the beauty of every age. Whether you're in your 20s or your 60s, Beauty in Us can help you embrace your unique cycle and enhance your beauty.
Connect with Us and Embrace the Cycles.
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